Lessons from the JEPCO Team
Jōb EPC Company began 20 years ago in a space above a laundromat. Since 2005, we’ve grown into a trusted industry leader, delivering excellence in engineering, procurement, construction and specialty chemical optimization services. As we celebrate this anniversary, our team members are reflecting on 20 lessons they’ve learned along the way.
1. Relationships Outlast the Work
“Projects come and go, but the relationships I have made with the people I work with and the customers we’ve served have lasted throughout my career, and they will continue well after I’m no longer at JEPCO.”
– Jason Job, Chairman
2. Safety First
“Above all, safety remains the number one objective in any project. That will never change.”
– Keith Estay, Safety Coordinator
3. Growth Means Nothing Without Integrity
“Growing responsibly while prioritizing honesty, integrity and genuine commitment to a client’s projects is a rare combo and will set a company apart from others.”
– Clare Wiggins, Executive Business Manager/HR Supervisor
4. Adaptability is Key
“Engineers must be ready to learn how to design projects that can withstand climate, supply chain issues and labor shortages.”
– Mike Flores, Civil/Structural Staff Designer I
5. Embrace Innovation
“The speed of business has accelerated and continues to accelerate. There is constant pressure to do our work faster and at a lower cost. To remain profitable, companies must continue to develop smarter tools that help us work faster and more accurately.”
– Gordon Bigham, Mechanical Engineering Manager
6. Collaboration Improves Outcomes
“Collaborate closely with your clients to refine project scope and ensure their needs are fully met.”
– Paul Evans, Process Engineering Manager
7. Be Involved from Start to Finish
“Owners benefit more from a team that steps them through the project evolution process from cradle to grave. The project’s schedule is more efficient and the owner experiences higher quality when you’re deeply rooted in all phases of design, constructibility and field execution.”
– Kevin McKee, Director of Construction Services
8. The Best Solution is Often the Simplest
“Quickly finding the best solution is essential. Oftentimes, there are many solutions to a problem. Identifying which would be the simplest and most cost-effective without spending much time and cost to explore multiple solutions is an invaluable skill.”
– Mark Rawlings, Civil/Structural Engineering Manager
9. Personalize But Be Practical
“Clients want tailored solutions, but not at the expense of efficiency or cost-effectiveness.”
– Michelle McKee, Administrative Assistant
10. Have Solutions, Not Excuses
“Providing real expertise and problem-solving skills separates winners from losers.”
– Marco Fernandez, Senior Piping Designer
11. Honesty is Always the Best Policy
“Transparency and integrity build trust. Clear pricing and accountability matter.”
– Peter Nguyen, Accountant
12. Respect Your Team & Reap the Rewards
“Companies that pay fairly, expect excellence, and respect their employees will outperform anyone else. Treat employees as valuable contributors, and they will deliver results.”
– Lisa Tyree, Vice President
13. The Customer Comes First
“Always be of service to your customer. Solve the problems presented to you by your customer—it’s what they are looking for!”
– Norris Washington, Senior Staff Piping Designer
14. These Two Values Will Get You Far
“In the last 20 years, the truth and good communication have never gone out of style.”
– Tiffany Presswood, Piping Designer
15. Innovate or Become Obsolete
“Technology, AI and data analytics are revolutionizing our industry, and embracing them is essential for success. We refuse to become obsolete like Blockbuster—we innovate to stay ahead.”
– Avram Neal, Automation Manager
16. Focus on Quality and Clients Will Come
“Quality deliverables are the best form of business development.”
– Randy Nelson, VP of Operations
17. Start Early
“Planning ahead financially helps you avoid unexpected costs and stay in control of your budget.”
– Robin Cracroft, Controller
18. Listen Before Acting to Understand
“Engineering success isn’t just about technical expertise and quality work. It’s about taking care of your customers’ needs.”
– Clint Karren, Civil/Structural Senior Engineer II
19. Sustainability Starts With Relationships
“A sustainable future is built through knowledge, collaboration and fostering lasting connections with our clients.”
– Vicente Perez, Instrumentation Engineer
20. Adaptability is Key to Success
“Success is about adaptability. Those who listen and evolve, always come out ahead.”
– Justin Archibald, Project Manager
Here’s to 20 years down, many more to go and many more lessons to learn. Thank you to our wonderful clients and team members who have made us the company we are today—we couldn’t have done it without you.
